HAVE QUESTIONS OR CONCERNS?
Check our FAQ for answers to commonly asked questions. Our customer support team is available to help if you cannot find your questions answered here.
If you do not see your question answered below, please do not hesitate to email us at support@extremeseedbank.com where our customer support representatives can assist you further.
Alternatively, you can use the form below to create a support ticket and we will response back to you within 24 hours.
At Extreme Seed Bank, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our website, purchasing our products, or engaging with our services. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.
We accept returns due to change of mind if the request is made within 30 days of receipt of the item. Items must be returned in original packaging, unused, and in resellable condition. Return shipping is at the customer’s expense.
Once returns are received and accepted, refunds will be processed as store credit. You’ll be notified via email.
We will refund the value of the goods returned but not the shipping paid.
Customers receive tracking links to follow shipment progress based on shipping provider updates.
If a parcel is damaged, reject it if possible.We take responsibility for such setuations
Cancellations are accepted before dispatch. After dispatch, refer to our refund policy.
We deliver cannabis seeds worldwide. Feminised, autoflowering, regular, fast-flowering strains. Guaranteed delivery on EU/US orders